Logo for NatWest bank with a red geometric design and purple text.

NatWest Mobile App Vision 2030

Product vision and hands-on design. Leading an eight-week programme and designing concepts for the future of NatWest mobile banking.

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A simple black and white icon of a bar graph with four vertical bars of increasing height from left to right, followed by a large circle on the far right.

Pivoting from B2B to B2C

Product design from architecture to launch. Taking an investment platform into the consumer market, then extending it to mobile.

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See case study
Close-up of a yellow background with the word 'DELLI' written in large black capital letters.

DELLI 1.5 to 2.0

Design systems, commerce and customer research. Improving the live shop and testing new app directions through 12 customer interviews.

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See Case Study

Re-Imagine Onboarding

Research leadership. 48 customer interviews to understand the barriers to confident mobile banking, then turn the findings into design opportunities.

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See Case Study

B&O Notification Centre

Interaction design and product thinking. Connecting a new notification experience with a wider opportunity for discovery and shopping in the app.

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See Case Study

BBC VUI

Conversation and interaction design. Shaping voice journeys, sample dialogues and recovery from misunderstandings for smart speakers.

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See Case Study